The Legal Bits
General Knowledge
- I have three phase, can I get your battery?
- What is grid backup and how does it work?
- What's the difference between AC and DC coupled systems?
- What are the Australian Standards for installing batteries?
- Who is Solis, and why are you working with them?
- What is a hybrid inverter?
The Battery
- What is a 'standard' installation?
- User guides
- Can the battery be installed inside or outside the home?
- Which installers do you work with and are they accredited?
- What should I expect on installation day?
- What is a "reserve" and why should I keep it?
The App
- How do I request for my account to be deleted?
- Why is my data not showing on the dashboard?
- How do I set up a charging and discharging schedules?
- What are the ‘modes of operation’?
- How do I set my reserve?
- How do I register my account with Vultra?