Everything you need to know — from preparing for installation, through to setting up your app and getting the most from your battery.
Before installation
Understand what to expect before your battery arrives, including requirements, system compatibility, and the installation process.
Preparing for your installation
Find out what information we need to complete your order and ensure your installation runs smoothly.
What is a standard installation?
Understand what is included with your Vultra battery installation and what may require additional work.
Understanding your electrical supply
Learn the difference between single phase and three phase systems and what this means for your battery.
Can I get a battery with three phase power?
Find out how Vultra batteries work with different electrical setups.
Installation day
Learn what happens on the day your battery is installed and what to expect once your system is switched on.
What should I expect on installation day?
Understand the installation process, timing, and what your installer will do at your home.
Your installation team
Learn more about the installers we work with and the standards they follow.
Where can my battery be installed?
Understand the options for battery placement around your home.
Getting started after installation
Your battery is installed — here's what you need to know to get up and running.
I've just installed a battery — what next?
Find out what happens after installation and the first steps to start using your system.
Download the Vultra app
Learn when to download the app and start monitoring your battery.
Register your account
Set up your Vultra account and access your battery dashboard.
Your dashboard data
Troubleshoot common issues with battery information not appearing in the app.
Getting the most from your battery
Learn how to optimise your battery settings and make the most of your energy system.
Battery operating modes
Understand how your battery decides when to charge, discharge, and store energy.
Charging and discharging settings
Learn how to configure your battery schedule and optimise performance.
Setting your battery reserve
Understand what battery reserve means and why it matters.
How can I save money?
Explore ways your battery can help reduce your energy costs.
Support and warranty
Need help? Find information about warranties, claims, and ongoing support.